Finding the cause of a problematic assembly system can be a difficult task to say the least. FAI has developed an inherent expertise at troubleshooting automation connectivity and communication. This includes peer to peer communication between controllers and/or processors, supervisory monitoring, data collection, component traceability as well as connectivity between main control systems and field devices. FAI’s field service engineers and technicians are highly skilled at resolving the most stubborn communication problems across numerous types of protocols, different types of physical layers and types of devices. FAI’s staff is skilled at the identifying and fixing the sources of problems that range from wiring, failed field devices and sensors, physical position alignment, failed I/O modules and even the mismatches that can occur between hardware and firmware.
Request service today to get our rapid response team dispatched to your location and get you back up and running.