We are an original equipment manufacturer that has been designing, building, programming, and supporting automated equipment for over 38 years. Our engineers have a wide array of experience. Our engineers can help with mechanical design, electrical design, panel design, robot programming, robot reach and cycle time studies, PLC programming, HMI design and setup, or maybe you need help with a robust vision solution. We offer tooling and fabricating services as well. Contact us anytime for a complete list of services.
Yes, we offer well documented robust solutions done in many brands of PLCs. Allen Bradley, Siemens, Mitsubishi, and Omron just to name a few.
Fanuc, Epson, Denso, and ABB are some of the robots we can assist you with.
We are well versed in all aspects of a robust vision applications. You must consider the following: lighting, lenses, camera type, processors, controller interfaces, software tools, fixturing, and mounting to name some of the most important features. We have experience with most of the top brands such as Cognex, Keyence, Epson, Fanuc, Omron, and Dalsa.
Yes, we can service a great many machines and systems. Our engineers have a wide array of experience. We are an original equipment manufacturer that has been designing, building, programming, and supporting automated equipment for over 38 years.
We have on many occasions put together a training session for companies that wish us to share our knowledge and experience on topics that they requested. If this is of interest to you, please email service@flexautoinc.com and we will be happy to put something together for you.
Most of our machines and systems are used in the USA, mainly Michigan, Ohio, and Indiana. Some of our solutions are being used in Germany, China, Hungary, and Mexico.
There are no typical service calls, each issue is unique although some are similar. We are an original equipment manufacturer that has been designing, building, programming, and supporting automated equipment for over 38 years. Our engineers have a wide array of experience. Our technicians are skilled at quickly identifying and fixing the sources of problems that range from wiring, failed field devices and sensors, physical position alignment, failed I/O modules and even the conflicts that can occur between hardware and firmware.
Yes, we do not mind sharing our knowledge and experience. We wish to support you any way we can.
For service and small upgrades, it is typically best to go with a time and material estimate. This allows us to charge only what you use and is necessary to provide top notch service. With service it is difficult to totally predict what issues will be encountered, so the fixed quote is usually a bit higher.
We provide a conservative estimate on the time and material needed to address the issue or upgrade. Then the customer provides a purchase order for the estimated amount. When the service is completed a service-report is sent to the customer. If there are no questions or concerns, then the customer is only invoiced for the actual time and material used.
Yes, in the form of an Annual Service Contract. This contract gains our customers many time and money benefits. Your benefits are as follows:
Yes, we provide copies of the program as it was prior to our arrival, and as it was modified prior to our departure.
Yes, a detailed service report is sent to the customer upon completion of the service. If there are no questions or concerns regarding the report, then the service call is closed, and the work will be invoiced.
For service, whether it be field service call, upgrade, quality enhancement, or optimization: service@flexautoinc.com For machines, systems, tooling, or fabrication: sales@flexautoinc.com
